Privacy Policy

Last updated: 2 March 2026

CatwellArt (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from us.

If you have any questions about this policy, contact us at:
📧 contact@catwellart

1. What data we collect

We may collect the following personal data:

  • Name
  • Email address
  • Billing and shipping address
  • Order details
  • IP address and browser information
  • Newsletter signup information

Payment details are processed securely by our payment providers and are never stored by us.

2. How we collect your data

We collect data when you:

  • Place an order on our website
  • Create an account
  • Sign up to our newsletter
  • Contact us by email
  • Browse our website (cookies & analytics)

3. Why we collect your data

We collect your data to:

  • Process and deliver your orders
  • Send order confirmations and support emails
  • Send marketing emails (only if you opt in)
  • Improve website performance and user experience
  • Comply with legal and tax obligations

We only process your data when we have a lawful basis to do so (contract, legal obligation, or your consent).

4. Email marketing (MailerLite)

If you sign up to our newsletter, we use MailerLite to manage our mailing list.

  • You will only receive marketing emails if you explicitly opt in
  • We use double opt-in confirmation
  • You can unsubscribe at any time using the link in any email
  • Your data is stored securely by MailerLite in accordance with UK GDPR

5. Payments

Payments on our website are handled securely by third-party providers such as:

  • Stripe
  • PayPal

These providers only receive the data necessary to process your payment and comply with their own privacy policies.

6. Cookies

We use cookies to:

  • Make our website function properly
  • Remember your preferences
  • Understand how visitors use our site

You can manage or withdraw your cookie consent at any time via our cookie banner.
For more information, see our Cookie Policy.

7. How long we keep your data

We keep your personal data only as long as necessary:

  • Order records: kept for legal and tax purposes
  • Email marketing data: until you unsubscribe
  • Contact emails: up to 12 months

8. Your data protection rights (UK GDPR)

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, email:
📧 contact@catwellart

We will respond within 30 days.

9. How we protect your data

We take reasonable security measures to protect your information, including:

  • SSL encryption
  • Secure hosting
  • Limited access to personal data
  • Trusted third-party services

10. Sharing your data

We only share your data when necessary with trusted services such as:

  • Website hosting providers
  • Email marketing services (MailerLite)
  • Payment processors (Stripe, PayPal)
  • Shipping and fulfilment services

We never sell your data.

11. Changes to this policy

We may update this policy occasionally. The latest version will always be available on this page.

Shopping Cart